Cross Object

The Cross Object feature allows you to find duplicate records across different *Objects*, even the custom ones. On this page, you will find detailed information about the Cross-Object feature and how to map fields between the different objects.
In the *Object* Settings menu you can find and enable the Cross Object feature.

The Cross Object configuration can be found in the Cross Object Tab in *Object* Settings.

By default, Duplicate Check maps the most logical fields between Account, Contact, and Lead. If you want to map additional fields click on the 'Add Cross Object' button. 

 
Choose which fields you want to compare between the two different objects. You can map any field to any field.

Watch this short video of how to enable and map fields in the Cross Object feature.

Duplicate Check can only add scenarios fields. For example, when using Lead to Contact, DC will always use the scenario of the second defined object (in this example: DC will take into account the Contact Object scenario).
You can find a step by step guide on how to enable and configure Cross Objects in this article.
You can see a step by step on how to start a Cross Object job
 in this article.
 

Having trouble?

Our support agents are ready to help you !